Shipping and Delivery Policy for Jeevan Jyotish Kendra

Our services include personalized horoscope readings delivered digitally and physical products such as rudraksha and gemstones.

Personalized Horoscope Delivery

Upon completion of your order, your personalized horoscope will be delivered to you via email.
The delivery time for personalized horoscope readings is typically within 24-48 hours of order placement.

Physical Products Shipping

Orders for physical products are dispatched on the same day if placed before a specified cutoff time (e.g., 2 PM local time)
Delivery times for physical products depend on the shipping method chosen and the destination.
We offer various shipping options, including standard and expedited shipping.

Shipping Charges

Shipping charges vary based on the shipping method and delivery location.
Free shipping may be offered on orders above a certain value.

International Shipping

For international orders, additional customs fees, duties, and taxes may apply, which are the responsibility of the customer.
Delivery times for international orders may vary due to customs processing.

Tracking Your Order

Once your order is dispatched, we will provide a tracking number so you can track your shipment.

Damaged or Lost Items

In case of any damage to your product during shipping, please contact us immediately for assistance.
If a package is lost in transit, we will work with the carrier to resolve the issue.

Returns and Refunds

We accept returns for physical products under certain conditions (e.g., unopened and unused).
Refunds for horoscope readings are subject to our refund policy.

Contact Us

For any queries related to your order or our shipping and delivery policy, please contact our customer service.